Dear Clients, Partners and Friends,
September is SIBOS time. As we prepare for our meetings in Switzerland, our primary focus is with the philosophical question of choosing one of our many unique selling propositions which will stand out in an increasingly standardised environment.
The cost of services is determined to grow with the additional staff and systems needed to meet regulatory requirements however it’s a delicate balancing act in trying to pass these costs along, if at all. Technical, as well as basic service standards are pretty much the same across all competitors; it’s only a small portion of each individual provider’s package which makes them stand out and, in this regard, the differentiator has to be worth the extra cost.
Filtering out many other influencing factors, we can certainly point to the fact that, thanks in no small part to our dedication to our markets and our people, it’s the high level of service quality, strong local presence and flexibility which our clients feel most comfortable with.
We will be happy to share more about our plans when we meet in Geneva soon!
Head of Global Sales & Relationship Management GSS